Creating the New American Hospital: A Time for Greatness

At a time when the health care industry is going through a crisis--closures, layoffs, litigation, soaring costs, dissatisfied customers, and increased turnover--some hospitals have dramatically improved quality, productivity, and profitability. How? The leaders of those hospitals have undertaken the systematic and radical transformation necessary to create a hospital equipped to thrive in today's tumultuous and highly competitive environment. Creating the New American Hospital provides health care leaders with the insights they need to make this transformation.