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Cover image for product 1405158174
Gray
ISBN: 978-1-4051-5817-6
Paperback
216 pages
December 2010, Wiley-Blackwell
This is an out of stock title.
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‘The authors have done a superb job of describing communication skills and the major issues in the profession…using a skills-based approach.’ Cindy L. Adams, Veterinary Medicine, University of Calgary, Canada.

This is the first definitive textbook on veterinary communication, written specifically for students and veterinary professionals by a group of international experts. Communication is a core clinical skill, and is now taught as a compulsory part of most veterinary degree courses. Good communication is crucial to the veterinarian-client-patient relationship, to patient health and ultimately to the success of any veterinary business.

The book covers all the key areas of communication including: the basic framework for the veterinary consultation; professional, ethical and legal aspects; communication with clients and colleagues; and coping with end-of-life and other difficult situations. It combines the most up-to-date research with a wealth of practical information, such as:

  • Real-life case studies to help you apply your learning to real scenarios
  • Simple step-by-step guidelines showing you how to deal with specific situations
  • Examples of written resources you can use in practice

This valuable textbook has been written and edited by a carefully chosen group of specialists, comprising veterinary communication lecturers, veterinary practitioners, training managers and counsellors.

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