PRAISE FOR MANAGING BUSINESS PERFORMANCE
"This is a great book for anyone focused on improving performance within an organisation. Whilst some publications appear complex and difficult to apply, Umit shares his work with a beautiful simplicity, making the content easy to understand and readily applicable. The whole book is orientated towards helping people understand their organisation better, develop insights around what to focus on, and providing some tools and approaches to help manage performance. His concept of developing capabilities within people who operate processes to raise performance is relevant to all the businesses that I have worked for."
--Ian Laird, Managing Director, Moorebrook Textiles, UK
"At last - a management book that describes the equal role, and necessary balance, of robust processes and an open culture in the success of a modern business. The material is made accessible thanks to Umit's easy writing style and use of anecdotes from his own extensive experience working with high performance organisations. I'd say Managing Business Performance is essential reading for anyone in a management role trying to embed a culture of continuous improvement in a team or company."
--Gilad Tiefenbrun, Managing Director, Linn Products Limited, UK
"This book is a must read for management consultants or business advisors. It helps the reader understand that social controls are just as important as the more traditional technical controls. Its insights along with real experiences makes it an easy read for anyone interested in continuous improvement. The book doesn't just lay out the background to performance management but also provides a practical approach to implementation."
--William Cahill, Project Management and Supply Chain Consultant, Ireland.
"This book offers a pragmatic insight for leaders in industry who wish to make change happen in their organisations. In an engaging way it leads the reader through a logical process to help managers and managed get to grips with the human side of improving performance in their business. By acknowledging people are at the heart of the organisation it links performance measures with performance management in a way that potentially removes many of the barriers business bureaucracy can put in the way of success. Well worth a read if you want to make a change in your business."
--Helen Mackenzie, Six Sigma Champion, DuPont Teijin Films, UK
"Umit's book is an extremely useful consolidation of what produces better performance and it also captures the absolute necessity to maintain a principled balance and fairness in the workplace that genuinely respects all those involved and takes an ethical and humane approach to internal and external dealings. As such it has much to say to those in the Public Sector and much to say in support of John Seddon's Vanguard approach that is transforming the performance and the customer-outcomes of those delivering services in the public, private and voluntary sectors."
--Jim Mather, Former Scottish Government Minister and Chairman of Homes for Scotland
