Operational Risk Management: A Complete Guide to a Successful Operational Risk Framework

Praise for Operational Risk and Regulation

"Boards, regulators, and shareholders have heightened their expectations for effective enterprise-level operational risk management. This comprehensive and practical guide will help operational risk managers at all levels develop their tools and frameworks to meet these expectations."
--BEN GOLUB, Chief Risk Officer, BlackRock

"This high-quality text will provide a solid foundation to any student of operational risk. Once you've read this book, you'll find it will serve as an excellent reference whether you're new to the subject or an established operational risk expert."
--BILL POPP, Operational Risk Expert

"Philippa has leveraged her vast experience in implementing operational risk management frameworks at major financial institutions to develop a practical guide for both new and tenured operational risk managers. She uses easy-to-understand examples, highlights the pros and cons of different tactical approaches, and offers a clear road map for success. This guide should be part of a core training curriculum for all operational risk managers. I will be referencing it for years to come."
--SPYRO KARETSOS, Director of Enterprise Risk Management, The Vanguard Group

"Philippa did a skillful job at articulating Operational Risk discipline from strategic design to practical implementation. Her deep industry experiences have made this book a must read for understanding Operational Risk Management and related practices."
--DAVID YE, Chief Risk Officer, State Street Global Markets