Executive's Guide to IT Governance: Improving Systems Processes with Service Management, COBIT, and ITIL

Praise for Executive's Guide to IT Governance

Improving Systems Processes with Service Management, CobiT, and ITIL

"The SOx Act has become a major challenge and an opportunity for most complying organizations. Mr. Moeller presents an excellent discussion of disparate topics such as SOx, internal and external audits, IT, internal controls, risk management, quality audits, and ISO standards."

—S. Rao Vallabhaneni, author, Corporate Management, Governance, and Ethics Best Practices

"Having managed several dozen consultants assisting numerous clients to become SOX-compliant, I can say Bob Moeller truly knows his stuff. This book should be read as much as a technical reference source as for its value as a pragmatic how-to guide. It's packed with winning methods that can be implemented immediately."

—Michael Shapow, Regional Vice President–Consulting Services, Robert Half International

Exploring IT governance and why it is important to general, financial, and IT managers—along with tips for creating a strong governance, risk, and ompliance IT systems process—Executive's Guide to IT Governance explores:

• Fundamental governance concepts and Sarbanes-Oxley rules
• Enterprise governance and GRC tools
• IT governance and COSO internal controls
• COBIT and the IT Governance Institute
• ITIL and IT service management guidance
• IT governance standards and issues
• Cloud computing, virtualization, and portable mobility computing
• Impact of social media computing

Straightforward and practical, Executive's Guide to IT Governance provides a no-nonsense framework for identifying, planning, delivering, and supporting exceptional IT services to your business.