The nature of working relationships in the NHS is changing. The development of a market-oriented approach to health care delivery has been central to these changes, most noticeably seen with the advent of resource management, the development of the internal economy for health care and the development of Trusts and GP fundholders.
This textbook provides an accessible introduction to the key issues and dilemmas facing health care managers today. It provides the broad base of subjects which together inform current opinion in meeting present day challenges and aspirations to excellence in care provision.
The book is divided into sections covering the key issues in health care management. The first section looks at attaining excellence in human resources management and includes a chapter devoted to health careers in the twenty-first century. Key concepts in quality, finance and information management are clearly explained in the second part of the book. Section three covers funding in health care education and training, directly challenging some of the common assumptions held by employers, educationalists and human resource developers. The final section considers the politics of health care and sets the scene for effective, efficient health care management today and in the future.
With contributions from experienced practitioners in health care management, this book provides an authoritative introduction to critical issues in contemporary health care management for students, manager, health care practitioners, policy-makers and educators.
Key features are:
- Addresses the problems and issues relating to quality management
- Approachable, up-to-date with current thinking
- Wide appeal for students and practicing managers
- Takes a contemporary, theoretical and practical perspective
